Rite Aid Pharmacy

From Aspen Hill, Maryland, USA
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Rite Aid Pharmacy (website)

13870 Georgia Avenue
Silver Spring, MD 20906
Northgate Plaza Shopping Center
301 871 6400

History

Please see entries at 13870 Georgia Avenue and Northgate Plaza Shopping Center.

Rite Aid assumed ownership of the "Gray Drug Fair" chain in 1987.

Problems

You can contact Rite Aid's customer service representative at 1-800-748-3243.

Don't expect them to do much of anything.

Customer Service Problems

For this writer, at least, there has been a long history of complaints about this store.

Generally speaking, the staff tend to be either uncaring or actively hostile. This may be due to the increasingly ghettoized nature of Aspen Hill itself, or there may be other explanations. At most times, this store has very few customers and it's difficult to understand how it remains in business other than as a corporate loss-leader for tax write-offs. Decades ago, as "Drug Fair", the store did a brisk business and had many loyal customers. Now, the place seems to mostly have "legacy" customers, elderly people who have shopped at the same place for so long that the return to it mostly from force of habit, or perhaps due to failing memories preventing any recollection of why they'd be better off shopping elsewhere.

Openly Hostile Environment

Moved to the Talk page.